Privacy Policy

Data Controller

The data controller is Dimora Bellarosa, located at Strada Comunale del Duca, 70042 Mola di Bari (BA), Italy. For any privacy-related matter, please contact us at info@dimorabellarosa.it.

Personal data collected

• –Booking data: first name, last name, email address, phone number, nationality, number of guests, payment details (securely handled by Stripe Inc.).
• –Contact data: name, email and the message you send us through the contact form or directly by email.
• –Navigation data: IP address, browser type, pages visited and session duration, collected through technically necessary cookies.

Purpose and legal basis for processing

• –Managing your booking and stay (legal basis: performance of a contract — Art. 6(1)(b) GDPR).
• –Responding to enquiries submitted via the contact form (legal basis: legitimate interest — Art. 6(1)(f) GDPR).
• –Accounting, tax and legal compliance obligations, including guest registration with public security authorities as required by Italian tourism law (legal basis: legal obligation — Art. 6(1)(c) GDPR).
• –Website security and fraud prevention (legal basis: legitimate interest — Art. 6(1)(f) GDPR).

Data retention

Booking and tax-related data are retained for 10 years in accordance with Italian accounting obligations. Contact data are retained for 2 years from the last interaction. Navigation data are retained for a maximum of 12 months.

Sharing with third parties

Your data are not sold or transferred to third parties for commercial purposes. They may be shared with: Stripe Inc. for processing online payments (under adequate GDPR safeguards); competent public security authorities as required by Italian hospitality law; technical service providers (hosting, email) who process data solely on our instructions.

Your rights

• –Right of access: you may request a copy of the personal data we hold about you.
• –Right to rectification: you may ask us to correct inaccurate or incomplete data.
• –Right to erasure ("right to be forgotten"): you may request deletion of your data, unless retention is required by law.
• –Right to data portability: you may receive the data you provided to us in a structured, machine-readable format.
• –Right to object: you may object to processing based on legitimate interest.
• –Right to lodge a complaint: you may file a complaint with the Italian Data Protection Authority (Garante — www.garanteprivacy.it).

Cookies

This website uses only technically necessary cookies required for proper page functioning (session management, language preference, booking cart). We do not use profiling or third-party tracking cookies. By continuing to browse, you accept the use of technically necessary cookies.

Changes to this notice

We reserve the right to update this notice to reflect regulatory or operational changes. The updated version will be published on this page with a revised date. We recommend checking this section periodically.